Joe Brierley’s car parking in the large car park of Coopers
Outdoors, a Sports Direct type call centre and warehouse -
taking orders and distributing sports goods to the whole
Other workers park, tread in, we see work couple Caz and
Fletch amongst others.
We go with Joe, as he lets onto people, he is popular - HEAD
OF SALES, he wears suit and tie, but notably, he’s unshaven -
he isn’t naturally a smart guy - he is older than everyone
else that works here, 40s.
2 INT. COOPERS. CALL CENTRE - DAY 1 08.54 2
Joe heading inside, and suddenly we are in a LARGE CALL
CENTRE, THE MODERN OFFICE, small booths in clusters, ‘teams’
sectioned together - desks, phones, computers, everyone has
personalised their space. Everyone wears headsets.
46% of call centre workers are under 30. 10% are over 50. The
rest are in between...
People are already here, talking into headsets, gossiping
with one another, perched on desks. No one wears a uniform,
but most are dressed smart - shirt and tie or nice blouse...
with one or two exceptions, the scruffs...
As Joe heads through he passes a few people who will become
our regulars - Caz Connor, CUSTOMER SERVICE SUPERVISOR
(stunning looking, one half of the office couple, the
Branjelina of Coopers - Caz and Fletch), TELESALES ADVISORS
Ray Finch (a scruff) and Karl Shelvey (ex-army, deadpan,
(for the amusement of the
staff, loudly announces)
So there’s this inflatable school -
it’s got inflatable chairs,
inflatable tables, inflatable
pupils and inflatable teachers...
People turn to listen, love Joe and his morning jokes.
But one day someone brings in a
large knitting needle.
Ordinary Lies 2 Episode 1 Pink Amends 2.
The head discovers the culprit and
calls him to his office, he says to
the kid, ‘This is totally
unacceptable - you’ve let yourself
down, you’ve let your friends down,
you’ve let the whole school
Laughter/groans. Joe just carries on regardless. He’s their
boss but he acts like their mate...
...and then, coming this way, a life force, TELESALES ADVISOR
Ally Jones (20s, Welsh, self absorbed in a strangely
endearing way). She holds aloft a poster -
DECREE ABSOLUTELY FABULOUS, Ally’s freedom drinks (with a
photoshopped photo of her being released from chains).
Joe, I’m putting these up, Thursday
night - everyone welcome -
She motions to Karl.
Well, not everyone
Joe just laughs and heads on...
...passing Holly Pryce, early 30s, quirky looking, PA to the
General Manager -
The promo costumes are here - head
office say everyone, no
Great - so where’s yours
She’s away with a playful smile.
He heads on, to a large glass office - the only part of the
whole space that isn’t open plan. This is the office of the
GENERAL MANAGER, Jennifer ‘Jenna’ Moss - early 30s,
immaculate, pristine. For a long time we won’t penetrate her
business exterior, she is quite unknowable. She exudes
confidence and a kind of perfection -
Joe - you know today’s
(through gritted teeth)
I know, I’m on it
Ordinary Lies 2 Episode 1 Pink Amends 3.
Sorry. Head office...
I assume you’ll be wearing one - to
support the troops.
She closes her door, no intention of.
Joe heads back to his desk, starts delving through TWO HUGE
BROWN BOXES DUMPED by his desk... his heart sinks as he