Be Kind Rewind Page #6

- Mm-hm.

- And the soap goes in here?

- Yep. Yep.

- A great idea.

- You know, the squirting idea...

... has been around for years.

But we didn't make squat

until we added this.

A stainless-steel cover on the handle.

People going crazy over it.

- Man, our sales increased 800 percent.

- What?

And we expanded our market share

tenfold in two years.

You need to go visit all

of the successful renting businesses...

...and learn and adapt.

You said you can't adapt.

Adapt. Then just give the people

what they want.

- That's all you gotta do.

- Give the people what they want.

Hello?

Hello, Miss Falewicz? It's...

I... I know who this is, Mr. Fletcher.

I... I was hoping to hear from you.

I was calling regarding the tape

of Driving Miss Daisy.

Mike told me you still have it.

Oh, do I?

Well, I'll find it and...

And bring it by tomorrow.

Oh, no hurry.

I'm... I'm out of town anyway.

I'm doing a little work

and doing a little research.

Oh? Well, how long will you be gone?

- A week at the most.

- Really.

- Can I ask a favor?

- Yes.

Would you keep an eye out on Jerry

for me while I'm gone?

He destroys everything he touches.

Hi, good morning.

- It's blank.

- I'm sorry?

Rewound this tape all over,

and it's blank.

Really? Did you check the...?

Sure did. Checked that.

You know, sometimes

you gotta use head cleaner...

Okay. I did that, actually.

It'll eat the tapes.

I'll just pop it in, see what's going on.

Excuse me, this video don't work.

- Sorry?

- It don't work.

It does... It won't play?

No, I rewound it,

I played it and everything.

It's nothing but fuzz. Yeah, like that.

Huh. Is your VCR NTSC?

No, it's brand-new.

Do you always blame

everything on the customer?

- No, not at all.

- Where is...?

Where's...? Where's Mr. Fletcher?

He's away on a...

On a memorial trip...

...so he left me in charge

as manager of the store.

So you know what I'm gonna do?

Both of you, free of charge, can have

any two tapes that you'd like in the shop.

No, thanks. What I would like

is to be reimbursed my dollar.

- Okay.

- Because I've had enough.

Okay. Is there anything

that I could do to make...?

No, just my dollar.

I'll just... I was just...

- I'm really sorry about all this.

- Unfortunate.

Yeah, the whole thing is unfortunate.

This button... I'm really... Okay.

That one right there.

I tried... Oh, that's not it either.

You know what?

I think I have a dollar.

- Okay, there it is.

- Good. Okay, great.

I'm really very sorry about that.

Thank you.

You don't have to mention this

to Mr. Fletcher.

- Give me my dollar.

- You can have it.

Okay, not... Not a problem.

I'm sorry about that.

- Uh-huh.

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