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The swDesk Online Help Desk software is an innovative ticket system designed to manage customer requests with greater efficiency and accuracy. An advanced Customer Relationship Management (CRM) application with a wide range of features, swDesk ensures that your company delivers the highest level of customer service and support. Features include a powerful knowledge base, unlimited number of tickets and departments allowed, support for attachments, fully customizable web interface and/or email interface, detailed reports and statistics, performance tracking, support for multiple languages, advanced permission settings and more. Additional features include a canned responses tool, tasks manager, reminders, and private messaging. Built on a solid PHP & MySQL platform, swDesk is also an open source application. This is a high end, yet affordable, Help Desk Ticket System that enables your company to provide quality customer service while supporting a high volume of requests. Online companies around the globe use swDesk to reduce response times, streamline support, and track productivity to provide superior customer service. Rate Script | Read Reviews | Write Review | Email Script | | Article Rating: |   |  | | Price: | 99.00 | | | Version: | 2.1 | | | Platform: | Linux - Unix - Windows | | | Date Added: | Wednesday, Oct 17, 2007 | | | Last Updated: | Tuesday, Jun 23, 2009 | | | Visit Website | | |
InfinityForge is a suite of tools designed to streamline management of clients and projects. Track customer information, customer support requests, team members and assignments, project goals and progress, as well as important documents from one convenient interface. InfinityForge's modular architecture and many options make it easy to customize InfinityForge to fit your needs. InfinityForge includes several modules, with new modules constantly being developed: Rate Script | Read Reviews | Write Review | Email Script | | Article Rating: | | | | Price: | - | | | Version: | - | | | Platform: | Unix, Linux, Win NT/2000/XP | | | Date Added: | Tuesday, Sep 23, 2003 | | | Last Updated: | Saturday, Mar 06, 2004 | | | Visit Website | | |
Help desk & support ticketing. We have decided to make iSupport THE ultra-robust & affordable customer support solution. Our new price (just $9.95) should make this wonderful system available to any budget. This system includes support ticketing, a knowledge base system (with commenting) and support ticket conversion features. FAQ, announcement & customer testimonial system. Multiple administrator support, extensive administrative panel, support panel and client panel. Email notifications (sorry no email piping.. Yet), unique template system & powerful support ticket organization features. Our easy installation will have most users up and running quickly. Customization is also quite easy, even for the non-programmer. Many additional features are yours as well with iSupport, please come check them out at our website. Live demonstrations available. Rate Script | Read Reviews | Write Review | Email Script | | Article Rating: | | | | Price: | 9.95 | | | Version: | 1.8 | | | Platform: | Linux | | | Date Added: | Tuesday, Jul 12, 2005 | | | Last Updated: | Sunday, Apr 29, 2007 | | | Visit Website | | |
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