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Help Desk Software
 
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Fully Featured PHP Message Boards Script
PHP SCRIPTS
PHP Scripts

This is a fully featured message board system and is meant to be both powerful and easy to use for the users and the administrator. With this script you can setup an online message board community which is sure to keep your visitors coming back again and again and is especially useful for people to ask support questions for your members to answer for free :)

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Article Rating: 2.90 out of 5 2.90 out of 5 2.90 out of 5 2.90 out of 5 2.90 out of 5
Price: $1
Version: 1.0
Platform: Linux
Date Added: Monday, Jun 04, 2007
Last Updated: Friday, Jun 08, 2007
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eSupport
PHP SCRIPTS
PHP Scripts

Do you use multiple scripts to handle your customer support? eSupport has a powerful and unique customer support center where your clients can go through existing knowledgebase articles, troubleshoot their problems, download common files, be up to date on company news or even submit a ticket in case they have any problems.

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Article Rating: 2.84 out of 5 2.84 out of 5 2.84 out of 5 2.84 out of 5 2.84 out of 5
Price: $99.95-399.95
Version: -
Platform: All
Date Added: Sunday, Sep 14, 2003
Last Updated: Saturday, Mar 06, 2004
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Comdev Customer Helpdesk v2.0
PHP SCRIPTS
PHP Scripts

Comdev Customer Helpdesk offers you another tool to care for your customer. Your customers can create support tickets if they cannot find the answer online or from FAQ support. They will appreciate the service thus increasing loyalty to your company and products. This pre-built scripts allows you to establish an online support centre for customers on your website, while increasing customer satisfaction. This is the best way to employ 24/7 support to your customers and fast resolution without breaking the bank. Tickets are easy to lookup with priority levels set by the customers. Comdev Customer Helpdesk looks great, and is packed full of features: automatic reply to support tickets, e-mail notification, ticket replied acknowledgement, customers view, add comments and upload attachments to ticket on the website, well-organized tickets listing with status, ticket history and tracking, set ticket status, flag and unflag ticket, add support issues and customizable email contents. Common help desk requests are replied quickly using the preset canned messages.Ability to integrate with Comdev FAQ Support enables you to add a reply directly to FAQ contents.Best of all, it is extremely easy to install using Installation Wizard, thus easily plugin to your website with just a single PHP snippet.Take advantage of our FREE Installation Support.

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Article Rating: 2.82 out of 5 2.82 out of 5 2.82 out of 5 2.82 out of 5 2.82 out of 5
Price: 59.00
Version: 2.0
Platform: Unix
Date Added: Wednesday, Apr 21, 2004
Last Updated: Friday, May 07, 2004
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Help Desk Revolutions
PHP SCRIPTS
PHP Scripts

Help Desk Revolutions is a new free php help desk software. The help desk features an easy installation wizard so that you do not have to be an expert programmer in order to setup the software. The help desk features email notification, task prioritization, reporting, billable hours and many other features.

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Article Rating: 2.81 out of 5 2.81 out of 5 2.81 out of 5 2.81 out of 5 2.81 out of 5
Price: Freeware
Version: 3.0
Platform: Linux - Unix - Windows
Date Added: Tuesday, Jul 27, 2004
Last Updated: Tuesday, Jul 27, 2004
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Cheap Help Desk Customer Support Ticket Software
PHP SCRIPTS
PHP Scripts

Cheap Help Desk is a powerful help desk and customer support ticket software used by hosting companies, software companies, service related companies, and more. Don't let the $10 price fool you! The only thing cheap about Cheap Help Desk is the price! Cheap Help Desk has a huge list of powerful features and easily compares to other support software costing hundreds of dollars. Cheap Help Desk features include the full source code so you can brand it to your company, installs in under 1 minute, password protected admin controls everything, assign unlimited operators and view their performance, set up unlimited departments like sales and support, integrated knowledgebase, easy troubleshooter option answers questions automatically, add unlimited file downloads, add unlimited announcements, and much more. Cheap Help Desk is great for both new companies looking for an affordable help desk, but is powerful enough for established companies looking for lots of features and ease of use. Check out the online demo or download instantly after your purchase.

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Article Rating: 2.76 out of 5 2.76 out of 5 2.76 out of 5 2.76 out of 5 2.76 out of 5
Price: 10.00
Version: 2.0
Platform: Linux
Date Added: Saturday, Aug 04, 2007
Last Updated: Friday, Aug 10, 2007
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swDesk - Help Desk Software
PHP SCRIPTS
PHP Scripts

The swDesk Online Help Desk software is an innovative ticket system designed to manage customer requests with greater efficiency and accuracy. An advanced Customer Relationship Management (CRM) application with a wide range of features, swDesk ensures that your company delivers the highest level of customer service and support. Features include a powerful knowledge base, unlimited number of tickets and departments allowed, support for attachments, fully customizable web interface and/or email interface, detailed reports and statistics, performance tracking, support for multiple languages, advanced permission settings and more. Additional features include a canned responses tool, tasks manager, reminders, and private messaging. Built on a solid PHP & MySQL platform, swDesk is also an open source application. This is a high end, yet affordable, Help Desk Ticket System that enables your company to provide quality customer service while supporting a high volume of requests. Online companies around the globe use swDesk to reduce response times, streamline support, and track productivity to provide superior customer service.

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Article Rating: 2.71 out of 5 2.71 out of 5 2.71 out of 5 2.71 out of 5 2.71 out of 5
Price: 249.00
Version: 2.1
Platform: Linux - Unix - Windows
Date Added: Wednesday, Oct 17, 2007
Last Updated: Wednesday, Nov 07, 2007
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Frequently Asked Questions Management Script
PHP SCRIPTS
PHP Scripts

This cool script allows you to administer a website's frequently asked questions. It blends easily with your site, allows unlimited category depth, is searchable and allows questions to be in multiple categories. And optional user question submission option is available, along with most recently added and most popular lists.

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Article Rating: 2.69 out of 5 2.69 out of 5 2.69 out of 5 2.69 out of 5 2.69 out of 5
Price: $1
Version: 1.0
Platform: Linux
Date Added: Monday, Jun 04, 2007
Last Updated: Friday, Jun 08, 2007
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Accliptic Support
PHP SCRIPTS
PHP Scripts

Accliptic Support is a web-based customer relationship management/help desk software tool for small and medium sized businesses.The product of three years of development, Accliptic Support provides a powerful - yet flexible - means to connect with one's customers and sales prospects. Whether you run a small internal help-desk or provide support for products & services world-wide, Accliptic Support can be a powerful tool for your business needs....Accliptic Support features:- Customer inquiry tracking and response functionality.- Unlimited number of CSRs/users.- Low, one-time/non-recurring licensing.- Intuitive and attractive default interface.- Can be easily integrated into any existing web site.- Web and email based inquiry submission.- Customer discussion forum.- Searchable knowledge base.- CSR-to-CSR mail.- Notices.- Trouble ticketing.- Much, much more!Please view our web site today for more information!http://www.accliptic.com/ products/as/

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Article Rating: 2.67 out of 5 2.67 out of 5 2.67 out of 5 2.67 out of 5 2.67 out of 5
Price: $295 USD
Version: 1.0
Platform: Linux - Unix
Date Added: Sunday, Nov 27, 2005
Last Updated: Monday, Dec 19, 2005
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TicketForge
PHP SCRIPTS
PHP Scripts

InfinityForge is a suite of tools designed to streamline management of clients and projects. Track customer information, customer support requests, team members and assignments, project goals and progress, as well as important documents from one convenient interface. InfinityForge's modular architecture and many options make it easy to customize InfinityForge to fit your needs. InfinityForge includes several modules, with new modules constantly being developed:

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Article Rating: 2.67 out of 5 2.67 out of 5 2.67 out of 5 2.67 out of 5 2.67 out of 5
Price: -
Version: -
Platform: Unix, Linux, Win NT/2000/XP
Date Added: Tuesday, Sep 23, 2003
Last Updated: Saturday, Mar 06, 2004
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iSupport : Help desk & support ticketing
PHP SCRIPTS
PHP Scripts

Help desk & support ticketing. We have decided to make iSupport THE ultra-robust & affordable customer support solution. Our new price (just $9.95) should make this wonderful system available to any budget. This system includes support ticketing, a knowledge base system (with commenting) and support ticket conversion features. FAQ, announcement & customer testimonial system. Multiple administrator support, extensive administrative panel, support panel and client panel. Email notifications (sorry no email piping.. Yet), unique template system & powerful support ticket organization features. Our easy installation will have most users up and running quickly. Customization is also quite easy, even for the non-programmer. Many additional features are yours as well with iSupport, please come check them out at our website. Live demonstrations available.

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Article Rating: 2.66 out of 5 2.66 out of 5 2.66 out of 5 2.66 out of 5 2.66 out of 5
Price: 9.95
Version: 1.8
Platform: Linux
Date Added: Tuesday, Jul 12, 2005
Last Updated: Sunday, Apr 29, 2007
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