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Botégo's smart virtual assistants answer questions and navigate the customer through the website as they do so, making information retreival faster and more convenient. Those virtual characters may also be used as a word of mouth advertising tool, as they offer an enjoyable experience. Botégo uses a proprietary "pattern matching" algorithm entirely developed by our software team. We offer a managed service; The content is derived, processed, and tested by our team of editors. The team also reads the transcripts to improve the content and maintain a quality level of service.The application opens in a seperate pop-up, and automatically navigates the user to the relevant page on the website, depending on the topic the question is related to. Should the user input not contain any keywords matching the ones in the database, the application reminds the user of the main topics, allowing them to choose from pre-determined titles and questions. If the user is not satisfied with the provided content, they may submit their e-mail address in order to be notified as soon as Botégo editors add the answer to the database. Rate Script | Read Reviews | Write Review | Email Script | | Article Rating: |   |  | | Price: | 100 | | | Version: | 3 | | | Platform: | Linux | | | Date Added: | Wednesday, Nov 26, 2008 | | | Last Updated: | Monday, Aug 16, 2010 | | | Visit Website | | |
Hesk is a free PHP helpdesk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, easy-to-use web interface, integrated knowledgebase, e-mail notifications, custom fields, file attachments, canned responses and more. You can completely customize the look of the script by editing header, footer and style files! Rate Script | Read Reviews | Write Review | Email Script | | Article Rating: | | | | Price: | FREE | | | Version: | 2.0 | | | Platform: | Linux - Unix - Windows | | | Date Added: | Saturday, Apr 23, 2005 | | | Last Updated: | Tuesday, Jun 23, 2009 | | | Visit Website | | |
Improve the quality of your support by providing an integrated help desk solution that effectively manages and controls your support traffic. Your visitors enjoy high-level support with fast and accurate support. Enjoy features like an email parser that takes your incoming email and creates tickets or applies them as replies to your existing tickets. It handles all incoming email from any number of POP accounts. Email Filters allow you to filter the route of new emails. SupportTrio includes an impressive set of features including: Advanced Email Parser, Multiple POP accounts. Multiple ticket views/layouts, template system, assign/merge/resolve/close ticketoptions, central CSS file, graphs of reports, integrated knowledgebase, personalization options, troubleshooters and much more. View our online demo today and learn why SupportTrio is the professional support ticketing choice. Rate Script | Read Reviews | Write Review | Email Script | | Article Rating: | | | | Price: | Commercial | | | Version: | 1.2 | | | Platform: | Linux - Unix - Windows | | | Date Added: | Monday, Oct 11, 2004 | | | Last Updated: | Monday, Oct 11, 2004 | | | Visit Website | | |
Facil HelpDesk is an customer support management system for PHP,based in tickets, enabling users to track and manage their support requests faster.Includes email verification, polls, articles,reports, three levels: user,staff and administrator.Easy to install and use without complex options but useful. Online demo available, free support for 15 days.All at a fraction of expensive scripts. Rate Script | Read Reviews | Write Review | Email Script | | Article Rating: | | | | Price: | $50.00 | | | Version: | 1.0Beta | | | Platform: | Linux - Unix - Windows | | | Date Added: | Saturday, Mar 24, 2007 | | | Last Updated: | Sunday, Mar 25, 2007 | | | Visit Website | | |
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