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Improve the quality of your support by providing an integrated help desk solution that effectively manages and controls your support traffic. Your visitors enjoy high-level support with fast and accurate support. Enjoy features like an email parser that takes your incoming email and creates tickets or applies them as replies to your existing tickets. It handles all incoming email from any number of POP accounts. Email Filters allow you to filter the route of new emails. SupportTrio includes an impressive set of features including: Advanced Email Parser, Multiple POP accounts. Multiple ticket views/layouts, template system, assign/merge/resolve/close ticketoptions, central CSS file, graphs of reports, integrated knowledgebase, personalization options, troubleshooters and much more. View our online demo today and learn why SupportTrio is the professional support ticketing choice. Rate Script | Read Reviews | Write Review | Email Script | | Article Rating: |   |  | | Price: | Commercial | | | Version: | 1.2 | | | Platform: | Linux - Unix - Windows | | | Date Added: | Monday, Oct 11, 2004 | | | Last Updated: | Monday, Oct 11, 2004 | | | Visit Website | | |
Trellis Desk is a user-friendly, clean, but powerful help desk system. It has many features, including custom department / profile fields, rich text editor support, ACP permissions, department permissions, escalation control, RSS feeds, statistics, advanced logging, API / module support and much more. Knowledge Base categories and departments make it easier to find content. You can also use the skin and language manager, to customize the look & feel of Trellis Desk to fit your website. Rate Script | Read Reviews | Write Review | Email Script | | Article Rating: | | | | Price: | Freeware | | | Version: | 1.0 Beta 3 | | | Platform: | Linux - Unix - Windows | | | Date Added: | Monday, Aug 14, 2006 | | | Last Updated: | Monday, Aug 21, 2006 | | | Visit Website | | |
E11 Helpdesk Management Solutions is multi-platform compatible. e11 is a Helpdesk and Intelligent Mail Management System with Self Help and Knowledge Management. Features: Unlimited no. of reps and customer queries, Internal Mail/Ticket management, E mail, Forms, Self Help, Knowledge Base, Customer History, Customer database management, Address book, Mass Mailing, Promotion, Lead tracking, Built-in Sales and Service modules,Escalation, Exhaustive Reporting, Task Reassignment Auto Responder Manager,mails/tickets to right CSR/rep/employee. Rate Script | Read Reviews | Write Review | Email Script | | Article Rating: | | | | Price: | $4,000 | | | Version: | 3.4.05 | | | Platform: | Unix/Linux/Windows | | | Date Added: | Thursday, Dec 18, 2003 | | | Last Updated: | Friday, Feb 27, 2004 | | | Visit Website | | |
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