Terms and Conditions May Apply

Synopsis: Terms And Conditions May Apply examines the cost of so-called 'free' services and the continuing disappearance of online privacy. People may think they know what they give up when they click 'I Agree' on companies like Facebook and Google. They're wrong.
Genre: Documentary, News
Director(s): Cullen Hoback
Production: Variance Films
  2 wins & 1 nomination.
Rotten Tomatoes:
79 min

cold feet and a tie

rise to the occasion

a million tiny flashlights

I gotta turn it off

cold feet and a tie

rise to the occasion

a million tiny flashlights

I gotta turn it off

for a while

I'll keep my place

but tonight

I'll stay so late

oh sleep for a while

too much conversation

too much information

I gotta turn it off

oh sleep for a while

too much conversation

too much information

I gotta turn it off

for a while

I'll keep my place

and tonight

I'll stay so late

and here we are

gotta turn it off

gotta turn it off

gotta turn it--

[narrator] just about

every time we use the internet,

A communication link,

or an app,

We agree to some very long

terms and conditions.

But what exactly

are we agreeing to?

You guys!

You gotta help me.

These business-casual g-men

are trying to kidnap me!


It's crazy, dude!

They're saying it's

because I agreed to the latest

terms and conditions on itunes!

Why? What did the

terms and conditions

for the last update say?

I don't know!

I didn't read them!

You didn't read them?

Who the hell reads

that entire thing

every time it pops up?

I do.

Can you tell--

Can apple tell how many

people actually read it?

Well, they have to say

that they agree.

We can't know for sure

if they've read--

We try to make it in plain

english and very short.

If I were trying to make

a user agreement uninviting,

I would choose a small font,

A sans serif font, and

I would set it in all caps.

Because what happens then

is that you have type

That becomes a texture

rather than words and spaces.

No one has read

the terms and conditions,

No one in the world.

No one. Even the lawyers who

wrote it wrote it like this.


You come to a website

and they have a set of rules

Usually described in

a terms of services,

And then they have

a privacy policy.

And as soon as you

start using the service,

In essence, you have agreed

to the terms of service

and the privacy policy.

Do these terms and conditions

that we sign up for even apply?

They do. I think

if they didn't apply,

I think the web

would topple over.

And so, to the extent there

have been contract decisions,

They've held that these terms

and conditions are valid.

[narrator] and this concept

is pretty new.

For instance, you never

had to sign a user agreement

For an old-fashioned

land line,

Or to watch tv,

or to read a book.

But if you use

a smart phone, a kindle,

Or you watch hulu,

then you do.

Violet baby,

don't you sign

anything there!

What's this

all about?

Standard form

of contract.

Don't talk to me

about contracts, wonka.

I use them myself.

They're strictly

for suckers.

Yes, but you wouldn't

begrudge me a little


[narrator] in fact, if you

were to read everything

you agreed to,

It would take one full month

of work out of every year.

That's 180 hours you'd need

to spend every year.

And according to

"the wall street journal,"

Consumers lose $250 billion

Each year due to what's

hidden in fine print.

Here's an example

from linkedin's terms.

You grant linkedin

a nonexclusive,

Irrevocable, worldwide,

perpetual, unlimited,

Assignable, sublicenseable,

fully paid-up

And royalty-free right

to us to copy,

Prepare derivative works of,

improve, distribute, publish,

Remove, retain, add, process,

analyze, use and commercialize,

In any way now known or

in the future discovered,

Any information you provide,

directly or indirectly

To linkedin, including, but not

limited to, any user-generated


Ideas, concepts, techniques

or data to the services,

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Submitted on August 05, 2018

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    "Terms and Conditions May Apply" Scripts.com. STANDS4 LLC, 2021. Web. 7 May 2021. <https://www.scripts.com/script/terms_and_conditions_may_apply_19532>.

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