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Customer Support Software
 
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SupportClient
REMOTELY HOSTED SCRIPTS
Remotely Hosted Scripts

SupportClient is a Windows compatible program that lets you provide an effective customer support service in your website at a very minimal cost. Has full HTML integration, cross channel capabilities for telephone, fax, and email; extensive admin options, status indicators on each ticket, built in note system, and color coding system of tickets. Can also host all of the program files and data.

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Article Rating: 2.19 out of 5 2.19 out of 5 2.19 out of 5 2.19 out of 5 2.19 out of 5
Price: Free trial
Version: 4.0
Platform: -
Date Added: Thursday, Sep 25, 2003
Last Updated: Sunday, Mar 07, 2004
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Omnistar Live Chat Support Software
REMOTELY HOSTED SCRIPTS
Remotely Hosted Scripts

Omnistar Live is a live chat support software system that allows you to chat with site visitors, log support issues in a help desk and create a knowledgbase of information. Omnistar Live is also a dynamic call tracking software solution that can be used the manage support and sales issues reported in any help desk call center.

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Article Rating: 1.99 out of 5 1.99 out of 5 1.99 out of 5 1.99 out of 5 1.99 out of 5
Price: $24.95/mth
Version: 6.0
Platform: Linux
Date Added: Monday, Jan 15, 2007
Last Updated: Monday, Jan 22, 2007
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Xen Coders Chat Anywhere
REMOTELY HOSTED SCRIPTS
Remotely Hosted Scripts

Xen Coders Chat Anywhere is a Windows compatible program that lets you chat with your visitors, conduct a video conference, co-browse, and give web-based presentations – all without any additional software installations. Promotes customer support efficiency, low telephone costs, and increased interaction with visitors, and much more!

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Article Rating: 3.00 out of 5 3.00 out of 5 3.00 out of 5 3.00 out of 5 3.00 out of 5
Price: $39 per month
Version: 2.0
Platform: -
Date Added: Thursday, Sep 25, 2003
Last Updated: Thursday, Sep 25, 2003
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Get1on1
REMOTELY HOSTED SCRIPTS
Remotely Hosted Scripts

Get1on1 is a Windows compatible cost effective, reliable, and user friendly online customer support application. Guarantees to facilitate higher sales, increased customer loyalty, lower number of abandoned shopping carts, and increased revenues by up selling or cross selling.

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Article Rating: 2.80 out of 5 2.80 out of 5 2.80 out of 5 2.80 out of 5 2.80 out of 5
Price: from $49/month
Version: -
Platform: -
Date Added: Thursday, Sep 25, 2003
Last Updated: Thursday, Sep 25, 2003
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Live Helper
REMOTELY HOSTED SCRIPTS
Remotely Hosted Scripts

Live Helper is a Windows compatible program that offers real time text and voice chat. Features real time spell check, visitor profile and info, real time chat monitoring, HTTP remote control, co-browse, ecommerce and traffic stats.

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Article Rating: 2.79 out of 5 2.79 out of 5 2.79 out of 5 2.79 out of 5 2.79 out of 5
Price: from $25
Version: 4.0
Platform: Windows
Date Added: Thursday, Sep 25, 2003
Last Updated: Thursday, Sep 25, 2003
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MyKB
REMOTELY HOSTED SCRIPTS
Remotely Hosted Scripts

MyKB is a Windows compatible program that features: Customizable article categories, user accounts, security access, fonts, colors, bullets, numbered lists, graphics, and text. Has real time backups, enhanced security model, content syndication, inherited user groups, upgraded interface, and a lot more.

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Article Rating: 2.50 out of 5 2.50 out of 5 2.50 out of 5 2.50 out of 5 2.50 out of 5
Price: from $29 per month
Version: 4.0
Platform: -
Date Added: Thursday, Sep 25, 2003
Last Updated: Thursday, Sep 25, 2003
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