Customer service is an over-looked element of running an online business. To make more sales, you need to let you know customers know that they can contact you anytime. With our Click-to-Call system, customers can call your business directly from your webpage. They simply enter their telephone number and click on a button to call your business. Plus, you could be up and runing within minutes by simply copying and pasting a few line of codes. Try it free for 30 days. Sign-up today and if you're not completely satisfied, cancel anytime.
Generate more leads for your business and close more sales. AIMpromote provides you with the tools to easily generate and track leads through your website, telephone, or direct mail. With it's combination of visitor tracking, CRM, and sales force automation you will have the professional tools to give your website the competitive advantage it needs to go to the next level. Marketing Automation Features: Create & modify feedback forms with no coding necessary • Instantly update forms on all sites with a single click • Complete visitor tracking for every site • Generate reports on a single site or for all sites cumulatively • Automatically create perfectly optimized promotional sites... Detailed Reporting Features: • Which campaigns are producing phone calls • Which campaigns are producing feedback submissions • How much revenue each campaign has produced • Actual Return-on-Investment (ROI) for the campaign • Number of leads closed • Number of leads in-progress • Number of possible sales lost • Non-qualified leads handled... Also included are complete Customer Relationship Management features (CRM), automatic promotional website generation, data mining, and more. Sign up for a free 14 day full featured trial!
ExDesk is a complete help desk software solution for small and medium size businesses. It's a remotely hosted ASP service, web based, and accessed from any browser for ease of use and affordability. ExDesk is a fully configurable system that matches your workflow needs precisely and combines power and simplicity with rapid deployment.
RealTimeQuery is the perfect tool for offering online support to your customers. The program enables your users to contact you in real time while visiting your website. RealTimeQuery acts as a server on your PC, it listens for connections from your website, opening a direct communication channel between you and your customers. RealTimeQuery can be configured to accept connections from guest users, registered users or both. The program can run in the background, accessible from the system tray and alerts you with sound and a pop-up window when a user calls you from your website. The integration process in your website is easy, just one line of code. It is possible to use several web interfaces in different pages of your website. RealTimeQuery shows you from which page your visitors connect to you. The web interface is very small in size, less than 14 Kb, and it loads quickly on your visitors' web browsers. The web interface is built in Flash, and this ensures that 98% of your visitors will not need to install any plug-ins to contact you. RealTimeQuery lets you configure how the web interface looks, matching the rest of your website. You can select, in an easy to use configuration dialog box, the size, colors and font used by the web interface. Each new connection opens a conversation window. You can handle multiple conversations at the same time, and all the conversation windows are integrated in the same application making them easy to handle. Also, you can organize the conversation windows in cascade, tile or distribute them freely. The program includes a tab that shows the active connections and lets you switch from one conversation to another. You can enable or disable your RealTimeQuery customer support system at the click of a button. The program includes an integrated FTP client that automatically uploads a JavaScript file to your web server enabling or disabling your online presence with total ease.
HelpDeskOnline is a Windows compatible web based program that features a comprehensive tracking system. Has email and paging notifications, dynamic FAQ entries. No need to install any software or download anything. Just register, review the default setting, copy and paste an HTML code, and you’re all set.
your-CRM.com is an on-demand customer relationship management solution designed for the small to medium enterprise. Costing as little as £9.99/month with a free 30 day trial and demo.
The advantages of using vHCM over some of our competition such as ModernBill or ClientExec is that vHCM is completely web based through a third-party (Vertide) server, which means there's no need to download/install files, waste your own resources, or get lost in complex functionality.vHCM Features: - 100% Web Based - Low Monthly Rate (with no contract) - No resources wasted on your end - Keeps account status (suspended/active/etc) - Email Customers with sorted lists (eg. Email all suspended accounts) - Sort Customer Data by: acct. status, payment cycle, payment data, and more! - View reports on income, account types, preferred hosting packages/plans - Add unlimited plans/packages offered - Add unlimited payment methods accepted - Add unlimited customers and much, much more! View a live demo @ www.vertide.com!
ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don’t have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional web-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 128-bit SSL encryption and features visitor monitoring with geographic location identification, proactive chat, operator-to-operator chats, and automatic chat transcript emailing. Very easy to set up - just paste a small HTML snippet into your web page source code. No plug-ins or software installation required on customer's side. Fully customizable to fit your website's design.
MyKB is a Windows compatible program that features: Customizable article categories, user accounts, security access, fonts, colors, bullets, numbered lists, graphics, and text. Has real time backups, enhanced security model, content syndication, inherited user groups, upgraded interface, and a lot more.
Live Helper is a Windows compatible program that offers real time text and voice chat. Features real time spell check, visitor profile and info, real time chat monitoring, HTTP remote control, co-browse, ecommerce and traffic stats.
