Get Webbiscuits Customer Helpdesk for your fast, effective and low cost solution to providing excellent customer service.You no longer need to rely on expensive phone support system and man power to attend to your customers. Set up an online helpdesk ticketing system on your website so that your customers can now post their issues that need your attention.Customer Helpdesk provides 24/7 online customer service on your website for your business.All you need to do is to login, view incoming new tickets and reply to them. It is even more important that you are able to trace all communication messages for future follow up or to pass on to other support personnel.Key Features Supported Easy-to-Use Management Support User/Agent & Department Helpdesk Form with Complete Fields View & Reply Support Tickets Support Canned Message for Faster Reply Customizable Helpdesk Form Fields Integrate with FAQ Support Module Anti-Spam With Image Verification
