Customer Support Software

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CUSTOMER SUPPORT SOFTWARE

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Help Desk Software

(28)

Live Support Scripts

(19)

Customer Support Software

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FAQ manager
PHP SCRIPTS

This PHP "FAQ" manager is a simple script yet powerful script that will help you to create (and manage) a FAQ (Frequently Asked Questions) page on your site. It is written in PHP, MySQL and FastTemplate so it is fast and easy to configure. Every website needs a FAQ page so you don't look like just another "fly-by-night" website that won't be in business for longer than a month or two.

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Price:	$1

Version:	1.0

Platform:	Linux

Date Added:	Tuesday, Jun 05, 2007

Last Updated:	Saturday, Jun 09, 2007

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jab:ITS Incident Tracking System
PHP SCRIPTS

The jab:ITS PHP/MySQL Incident Tracking System provides a browser-based means of tracking and reporting customer support/help issues and occurrences. jab:ITS features include: User registration and login; List of incident items, with a maximum of x number of items per page; Ability for customers to add and modify their own incident items; Ability for administrators to modify any listing; Ability to search incident items database by customer, product, keywords, etc.; Email notification for customers and/or administrators; Message posting for issue discussion; Full PHP source code included!

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Price:	$295

Version:	3.01

Platform:	Linux - Unix - Windows

Date Added:	Wednesday, Jan 12, 2005

Last Updated:	Thursday, Jan 13, 2005

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Highly Advanced Guestbook Script
PHP SCRIPTS

This highly advanced guestbook script is written in PHP and uses MySQL. It includes many useful features such as preview, templates, email notification, picture upload, page spanning, HTML tags handling, smilies, advanced guestbook codes, language support and it has a great interface to seal the deal. The admin area lets you modify, view and delete messages which gives the owner extra control.

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Price:	$1

Version:	1.0

Platform:	Linux

Date Added:	Tuesday, Jun 05, 2007

Last Updated:	Monday, Jun 11, 2007

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Absolutebusy - Web Based Crm
PHP SCRIPTS

Absolutebusy - Web Based Crm is a multi-platform compatible professional, web based contact management software, including modules for customer management, lead tracking, project and sales tracking and other CRM (customer relationship management) or marketing related tasks. The absoluteBUSY contact manager allows users to share a single global database and enables access to any contact and customer history, to hot leads, to projects and pending tasks with any web-browser, from any location. (requires PHP and MySQL).

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Price:	EUR 90+

Version:	?

Platform:	Unix/Linux/Windows

Date Added:	Thursday, Dec 18, 2003

Last Updated:	Friday, Feb 27, 2004

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Chatanywhere
PHP SCRIPTS

Chatanywhere is multi-platform compatible. ChatAnywhere is a service that allows live sales chat, video conferencing, and rich media web-based presentations. ChatAnywhere is a completely hosted application and has a complete web based API for integration with other applications.

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Price:	$30 per month

Version:	3.0

Platform:	Unix/Linux/Windows

Date Added:	Thursday, Dec 18, 2003

Last Updated:	Friday, Feb 27, 2004

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Tick-It
PHP SCRIPTS

A flexible and easy-to-use helpdesk system written in PHP featuring tickets, knowledgebase and downloads. 100% XHTML 1.0 STRICT/CSS2 compliant output, supports MySQL, SQLite and PostgreSQL databases, PHP4/PHP5 compatibility (safe mode, error_reporting(8), register_globals=off). Other features: Skinnable interface & variety of skins to choose from, powerful registration system, widgets such as timezone viewer, UTF-8 based multilanguage support, converting emails into tickets from a POP3/IMAP account, access to tickets from a WAP device [any WAP phone], RSS/Atom feeds for your tickets and each single ticket, built-in IP-to-Country recognition, activity log with filtering by user/IP etc. Live demo is available.

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Price:	Shareware

Version:	1.2

Platform:	Linux - Unix - Windows

Date Added:	Thursday, Mar 29, 2007

Last Updated:	Thursday, Mar 29, 2007

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Senedesk Help Desk Software
PHP SCRIPTS

Web browser based help desk system with features including: Trouble Tickets / Service Requests, Asset Management, Parts Inventory, Vendor Management, RFQs. Service requests are very detailed and allow for trend analysis of failed components.

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Platform:	Linux - Unix - Windows

Date Added:	Friday, Aug 13, 2010

Last Updated:	Sunday, Aug 22, 2010

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phpOnline
PHP SCRIPTS

phpOnline is a live customer support system using PHP+MySQL+Flash to operate. A working copy of this script can be found at our site (http://www.dayanahost.com). phpOnline is a FREE to use script under public GNU license and you may change, customize and use it as much as you want.New version 1.7 comes with lots of features including language translator and multilingual chat.

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Price:	GNU

Version:	1.7

Platform:	Linux - Unix - Windows

Date Added:	Wednesday, May 25, 2005

Last Updated:	Monday, Jun 20, 2005

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Php Support Tickets
PHP SCRIPTS

Php Support Tickets is multi-platform compatible. Through the admin side of the application you can set up user accounts. These Users may then log into the Client side and write any amount of requests to the system. On submitting a request the request is emailed to the Administrator's email specified within the Config file. Attachments can be uploaded to an individual post. User self Registration has been added - it is switchable in the config file. Message thread is maintained within the email.

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Price:	Free

Version:	1.5

Platform:	Unix/Linux/Windows

Date Added:	Thursday, Dec 18, 2003

Last Updated:	Saturday, Feb 28, 2004

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Benchmark Manager In A Box
PHP SCRIPTS

All in one Web Hosting client management script. From ordering to domain resolve management to affiliate tracking, the script handles all of it. Built in payment gateways with PlugNPay, PaySystems, 2Checkout and PayPal make subscription billing a breeze. Automatic emails sent upon ordering, activation and domain resolvement to server. 95% Hands off system - automatic backups (cron required). Script is installed and integrated onto your site by our install team.

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Price:	Commercial

Version:	1.7

Platform:	Unix

Date Added:	Friday, Jul 02, 2004

Last Updated:	Tuesday, Jul 06, 2004

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