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        CUSTOMER SUPPORT SOFTWARE
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Help Desk Software(23)
Live Support Scripts(14)

Customer Support Software
 
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Magia Coordinator
PHP SCRIPTS		 PHP Scripts

Magia Coordinator is Unix compatible. Magia Coordinator is a robust project management system that is fully integrated with Magia Timesheet. Features include: unlimited projects, unlimited tasks, project calendar, Gantt charts, automatically generated project notebook, unlimited project contacts, project files, notes, resources, service tickets, online request for proposal system, and client area to help keep them informed. Planning can be performed from a start or end date and budgeted numbers are compared to real-time numbers based on Magia Timesheet entries. Magia Coordinator is part of the Magia Business Application Suite.

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Article Rating: 2.16 out of 5 2.16 out of 5 2.16 out of 5 2.16 out of 5 2.16 out of 5
Price: affordable
Version: 3.1
Platform: Unix
Date Added: Saturday, Feb 07, 2004
Last Updated: Tuesday, Feb 10, 2004
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Php Helpme Desk
PHP SCRIPTS		 PHP Scripts

Php Helpme Desk is multi-platform compatible. HelpMe Desk was created using highly skilled programmers. It is perfect for WebHosting companies that would like to offer suppport. In addition it includes a new feature to all new helpdesks that is called Live Support. Which is Live Support and a HelpDesk combined. This could cost you up to $2000.00 a year. With us it will cost you only $59.99 a one time charge. There are many additional features including a detailed FAQ, User Staff and Admin logins. And many other creations that are brand new!

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Article Rating: 2.16 out of 5 2.16 out of 5 2.16 out of 5 2.16 out of 5 2.16 out of 5
Price: $59.99
Version: 1.0
Platform: Unix/Linux/Windows
Date Added: Thursday, Dec 18, 2003
Last Updated: Saturday, Feb 28, 2004
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Facil HelpDesk
PHP SCRIPTS		 PHP Scripts

Facil HelpDesk is an customer support management system for PHP,based in tickets, enabling users to track and manage their support requests faster.Includes email verification, polls, articles,reports, three levels: user,staff and administrator.Easy to install and use without complex options but useful. Online demo available, free support for 15 days.All at a fraction of expensive scripts.

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Article Rating: 2.16 out of 5 2.16 out of 5 2.16 out of 5 2.16 out of 5 2.16 out of 5
Price: $50.00
Version: 1.0Beta
Platform: Linux - Unix - Windows
Date Added: Saturday, Mar 24, 2007
Last Updated: Sunday, Mar 25, 2007
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Crm Commercial Call Tracking Tool
PHP SCRIPTS		 PHP Scripts

Crm Commercial Call Tracking Tool is multi-platform compatible. The CRM commercial tracking tool is to be used for tracking customer requirements, complaints, etc. It creates management summaries, PDF status reports etc. It is suitable for any department in which something comes in, must be handled and goes out.

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Article Rating: 2.16 out of 5 2.16 out of 5 2.16 out of 5 2.16 out of 5 2.16 out of 5
Price: Free
Version: 1.9.2
Platform: Unix/Linux/Windows
Date Added: Thursday, Dec 18, 2003
Last Updated: Friday, Feb 27, 2004
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FAQ manager
PHP SCRIPTS		 PHP Scripts

This PHP "FAQ" manager is a simple script yet powerful script that will help you to create (and manage) a FAQ (Frequently Asked Questions) page on your site. It is written in PHP, MySQL and FastTemplate so it is fast and easy to configure. Every website needs a FAQ page so you don't look like just another "fly-by-night" website that won't be in business for longer than a month or two.

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Article Rating: 2.15 out of 5 2.15 out of 5 2.15 out of 5 2.15 out of 5 2.15 out of 5
Price: $1
Version: 1.0
Platform: Linux
Date Added: Tuesday, Jun 05, 2007
Last Updated: Saturday, Jun 09, 2007
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24x7live Help
PHP SCRIPTS		 PHP Scripts

24x7live Help is a multi-platform compatible live support system for providing live support services. It is done in PHP with a MySql Backend. You can create unlimited departments, have unlimited categories, transfer calls in realtime withing operators, generate HTML for placing on the remote web pages. View offline messages a lot of other features.

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Article Rating: 2.15 out of 5 2.15 out of 5 2.15 out of 5 2.15 out of 5 2.15 out of 5
Price: 50
Version: ?
Platform: Unix/Linux/Windows
Date Added: Thursday, Dec 18, 2003
Last Updated: Friday, Feb 27, 2004
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@1 Helpdesk Xp Php
PHP SCRIPTS		 PHP Scripts

@1 Helpdesk Xp Php is a multi-platform compatible web-based helpdesk system. It adopts a more effective ticket sorting/ranking method on top of a new "closed ticket" feature. New features include 1) Icons 2) The "closed" status 3) Flagging 4) Multiple pages 5) New Ticket.

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Article Rating: 2.15 out of 5 2.15 out of 5 2.15 out of 5 2.15 out of 5 2.15 out of 5
Price: Free/$49.95
Version: ?
Platform: Unix/Linux/Windows
Date Added: Thursday, Dec 18, 2003
Last Updated: Friday, Feb 27, 2004
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jab:ITS Incident Tracking System
PHP SCRIPTS		 PHP Scripts

The jab:ITS PHP/MySQL Incident Tracking System provides a browser-based means of tracking and reporting customer support/help issues and occurrences. jab:ITS features include: User registration and login; List of incident items, with a maximum of x number of items per page; Ability for customers to add and modify their own incident items; Ability for administrators to modify any listing; Ability to search incident items database by customer, product, keywords, etc.; Email notification for customers and/or administrators; Message posting for issue discussion; Full PHP source code included!

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Article Rating: 2.15 out of 5 2.15 out of 5 2.15 out of 5 2.15 out of 5 2.15 out of 5
Price: $295
Version: 3.01
Platform: Linux - Unix - Windows
Date Added: Wednesday, Jan 12, 2005
Last Updated: Thursday, Jan 13, 2005
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iSupport
PHP SCRIPTS		 PHP Scripts

A robustly featured help desk solution equipped with ticket support system, knowledge base, FAQ and customer testimonial manager. Includes many features such as : template system, multiple administrator support, customizable ticket support form, subjects, and departments - knowledge base comment system, statistics, announcement manager, testimonial section and much more. iSupport includes the ability to convert past customer support tickets directly into knowledge base articles, FAQ questions or even testimonials! Extremely easy to install and customize.

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Article Rating: 2.13 out of 5 2.13 out of 5 2.13 out of 5 2.13 out of 5 2.13 out of 5
Price: 39.95
Version: 1.06
Platform: Linux - Unix
Date Added: Monday, Jun 06, 2005
Last Updated: Monday, Jul 11, 2005
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phpOnline
PHP SCRIPTS		 PHP Scripts

phpOnline is a live customer support system using PHP+MySQL+Flash to operate. A working copy of this script can be found at our site (http://www.dayanahost.com). phpOnline is a FREE to use script under public GNU license and you may change, customize and use it as much as you want.New version 1.7 comes with lots of features including language translator and multilingual chat.

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Article Rating: 2.13 out of 5 2.13 out of 5 2.13 out of 5 2.13 out of 5 2.13 out of 5
Price: GNU
Version: 1.7
Platform: Linux - Unix - Windows
Date Added: Wednesday, May 25, 2005
Last Updated: Monday, Jun 20, 2005
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