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        CUSTOMER SUPPORT SOFTWARE
RSS Feeds for Customer Support Software
Help Desk Software(28)
Live Support Scripts(19)


Customer Support Software
 
Pages: 1 2 3 4 5

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Facil HelpDesk
PHP SCRIPTS
PHP Scripts

Facil HelpDesk is an customer support management system for PHP,based in tickets, enabling users to track and manage their support requests faster.Includes email verification, polls, articles,reports, three levels: user,staff and administrator.Easy to install and use without complex options but useful. Online demo available, free support for 15 days.All at a fraction of expensive scripts.

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Article Rating: 3.21 out of 5 3.21 out of 5 3.21 out of 5 3.21 out of 5 3.21 out of 5
Price: $50.00
Version: 1.0Beta
Platform: Linux - Unix - Windows
Date Added: Saturday, Mar 24, 2007
Last Updated: Sunday, Mar 25, 2007
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SupportTrio
PHP SCRIPTS
PHP Scripts

Improve the quality of your support by providing an integrated help desk solution that effectively manages and controls your support traffic. Your visitors enjoy high-level support with fast and accurate support. Enjoy features like an email parser that takes your incoming email and creates tickets or applies them as replies to your existing tickets. It handles all incoming email from any number of POP accounts. Email Filters allow you to filter the route of new emails. SupportTrio includes an impressive set of features including: Advanced Email Parser, Multiple POP accounts. Multiple ticket views/layouts, template system, assign/merge/resolve/close ticketoptions, central CSS file, graphs of reports, integrated knowledgebase, personalization options, troubleshooters and much more. View our online demo today and learn why SupportTrio is the professional support ticketing choice.

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Article Rating: 3.20 out of 5 3.20 out of 5 3.20 out of 5 3.20 out of 5 3.20 out of 5
Price: Commercial
Version: 1.2
Platform: Linux - Unix - Windows
Date Added: Monday, Oct 11, 2004
Last Updated: Monday, Oct 11, 2004
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DriaTickets
PHP SCRIPTS
PHP Scripts

DriaTickets is an easy to implement solution for those wanting to offer a support ticket system to their customers. This product is fully functional and coded for PHP6 compliance. Your users will find that this support ticket system is easy to use and offers easy navigation. Via the user dashboard, customers can manage their tickets and account settings without having to hunt for options. Blending the system into your existing site has never been easier, with my custom templating system. You only have to update one html file, the system does the rest. No coding knowledge is needed at all. For those with coding knowledge, you will find the software to be coded in a clean, stable and easily customized manner and of course, you get the full source code. I offer 6 months support, lifetime upgrades/updates, free isntallation and free templating. You just supply the xhtml/css design and I convert it to template. PSD to template costs $50 however. If you want the newest, most secure, most stable and easiest to implement support ticket system look no further and place your order. I back my work 100%, the customer always comes first.

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Article Rating: 3.20 out of 5 3.20 out of 5 3.20 out of 5 3.20 out of 5 3.20 out of 5
Price: 49.99
Version: 1.0
Platform: Linux - Unix - Windows
Date Added: Monday, Mar 15, 2010
Last Updated: Monday, Apr 19, 2010
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Osticket
PHP SCRIPTS
PHP Scripts

Osticket is Unix compatible. osTicket can manage emails from an email gateway via aliases, pop3 with crontab login, or manual pop3 login when admin is accessed. Users will received an autoresponce when they send emails or see ticket created info if using web-based form mail. They can also view ticket status online using their email/ticket# to login. Alot of built in security features and more.

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Article Rating: 3.19 out of 5 3.19 out of 5 3.19 out of 5 3.19 out of 5 3.19 out of 5
Price: Free, GPL
Version: 1.1b
Platform: Unix
Date Added: Thursday, Dec 18, 2003
Last Updated: Saturday, Feb 28, 2004
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Sitechatter Live Help Solution
PHP SCRIPTS
PHP Scripts

Sitechatter Live Help Solution is multi-platform compatible. Give better customer support with Sitechatter Live Help Software. Initiate Chat with your web site visitors. Push images and web pages directly to their desktop. Unlimited support reps, unlimited chats. Used by web sites and companies in 15 countries around the world. Secure solution available.

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Article Rating: 3.18 out of 5 3.18 out of 5 3.18 out of 5 3.18 out of 5 3.18 out of 5
Price: $10
Version: ?
Platform: Unix/Linux/Windows
Date Added: Thursday, Dec 18, 2003
Last Updated: Saturday, Feb 28, 2004
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Cerberus Helpdesk
PHP SCRIPTS
PHP Scripts

Cerberus Helpdesk is multi-platform compatible. Cerberus Helpdesk is an e-mail response system built to diminish the need for redundant, time-consuming human-interaction with your customers. The system is built to allow your support department to react quickly to inbound customer e-mail inquiries. Using Cerberus Helpdesk you can streamline the management of your customer support, billing issues, bug tracking, sales leads & more.

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Article Rating: 3.13 out of 5 3.13 out of 5 3.13 out of 5 3.13 out of 5 3.13 out of 5
Price: 49-$199
Version: 1.4.0
Platform: Other
Date Added: Thursday, Dec 18, 2003
Last Updated: Friday, Feb 27, 2004
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Orbitsupport
PHP SCRIPTS
PHP Scripts

Orbitsupport is a multi-platform compatible script that allows you to increase sales and improve your customer relationships by rapidly responding to customer inquiries. OrbitSupport is a full featured live support system written in PHP and MySql with source code included. Features multiple departments and operators, transcripts, offline messages, canned responses and commands, and customizable templates. Also includes traffic reports and the ability to ban the ip's of abusive users. Lifetime upgrades are included and we are very responsive to feature requests.

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Article Rating: 3.12 out of 5 3.12 out of 5 3.12 out of 5 3.12 out of 5 3.12 out of 5
Price: $99
Version: 1.0
Platform: Unix/Linux/Windows
Date Added: Thursday, Dec 18, 2003
Last Updated: Saturday, Feb 28, 2004
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Live Help 123 by Akeni
PHP SCRIPTS
PHP Scripts

Live Help 123 allows visitors to your web site to communicate with sales people and customer support staff. The visitors only need a web browser, without the need to install Java, Flash, or Active-X controls.

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Article Rating: 3.10 out of 5 3.10 out of 5 3.10 out of 5 3.10 out of 5 3.10 out of 5
Price: Free
Version: 1.0
Platform: Linux - Unix - Windows
Date Added: Monday, Dec 13, 2004
Last Updated: Monday, Dec 13, 2004
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Php Helpme Desk
PHP SCRIPTS
PHP Scripts

Php Helpme Desk is multi-platform compatible. HelpMe Desk was created using highly skilled programmers. It is perfect for WebHosting companies that would like to offer suppport. In addition it includes a new feature to all new helpdesks that is called Live Support. Which is Live Support and a HelpDesk combined. This could cost you up to $2000.00 a year. With us it will cost you only $59.99 a one time charge. There are many additional features including a detailed FAQ, User Staff and Admin logins. And many other creations that are brand new!

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Article Rating: 3.08 out of 5 3.08 out of 5 3.08 out of 5 3.08 out of 5 3.08 out of 5
Price: $59.99
Version: 1.0
Platform: Unix/Linux/Windows
Date Added: Thursday, Dec 18, 2003
Last Updated: Saturday, Feb 28, 2004
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Online Help Desk
PHP SCRIPTS
PHP Scripts

Online Help Desk is a multi-platform compatible online help desk that helps track your customer support requests. Customers can login to request support in an attractive web based interface or customers can send an email to request support. Support requests are assigned a unique ticket ID which is searchable by customers and techs. All tickets are archived. Color coded status codes.

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Article Rating: 3.08 out of 5 3.08 out of 5 3.08 out of 5 3.08 out of 5 3.08 out of 5
Price: $699
Version: ?
Platform: Unix/Linux/Windows
Date Added: Thursday, Dec 18, 2003
Last Updated: Saturday, Feb 28, 2004
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