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Botégo's smart virtual assistants answer questions and navigate the customer through the website as they do so, making information retreival faster and more convenient. Those virtual characters may also be used as a word of mouth advertising tool, as they offer an enjoyable experience. Botégo uses a proprietary "pattern matching" algorithm entirely developed by our software team. We offer a managed service; The content is derived, processed, and tested by our team of editors. The team also reads the transcripts to improve the content and maintain a quality level of service.The application opens in a seperate pop-up, and automatically navigates the user to the relevant page on the website, depending on the topic the question is related to. Should the user input not contain any keywords matching the ones in the database, the application reminds the user of the main topics, allowing them to choose from pre-determined titles and questions. If the user is not satisfied with the provided content, they may submit their e-mail address in order to be notified as soon as Botégo editors add the answer to the database. Rate Script | Read Reviews | Write Review | Email Script | | Article Rating: |   |  | | Price: | 100 | | | Version: | 3 | | | Platform: | Linux | | | Date Added: | Wednesday, Nov 26, 2008 | | | Last Updated: | Monday, Aug 16, 2010 | | | Visit Website | | |
Hesk is a free PHP helpdesk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, easy-to-use web interface, integrated knowledgebase, e-mail notifications, custom fields, file attachments, canned responses and more. You can completely customize the look of the script by editing header, footer and style files! Rate Script | Read Reviews | Write Review | Email Script | | Article Rating: | | | | Price: | FREE | | | Version: | 2.0 | | | Platform: | Linux - Unix - Windows | | | Date Added: | Saturday, Apr 23, 2005 | | | Last Updated: | Tuesday, Jun 23, 2009 | | | Visit Website | | |
Support Center is Unix compatible. Support Center is a PHP/MySQL based customer support system that increase the productivity and efficiency of your support staff. Main features: staff logging, in-built knowledge base, multiple languages support, automated email notifications, email templates, customizable end user interface, admin can create and manage unlimited techs, access to open, assigned and closed tickets, view and manage users database, view customer's support history or info by a click, and much more. Rate Script | Read Reviews | Write Review | Email Script | | Article Rating: | | | | Price: | $99.95 | | | Version: | 2.5 | | | Platform: | Linux - Unix - Windows | | | Date Added: | Thursday, Dec 18, 2003 | | | Last Updated: | Wednesday, Feb 24, 2010 | | | Visit Website | | |
Phplivechat is multi-platform compatible. phpLiveChat allows you to chat LIVE one-on-one with your customers via your website. Instantly notifies you when someone wants to chat, notifies you when a user leaves chat session, online/offline images change on the fly! It can handle multiple support chat requests at one time, or forward chat sessions to other representatives, sound events, Track Visitors, Initiate Chats, push webpages, multiple departments, Department-specific chat icons and more!! Comes with 1 yr. of FREE upgrades! Rate Script | Read Reviews | Write Review | Email Script | | Article Rating: | | | | Price: | $84.99 | | | Version: | 2.5 | | | Platform: | Other | | | Date Added: | Thursday, Dec 18, 2003 | | | Last Updated: | Saturday, Feb 28, 2004 | | | Visit Website | | |
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