Customer Support Software
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Customer Support Software
 
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Cns Live Help
PERL SCRIPTS		 Perl Scripts

Cns Live Help is a Unix compatible script that provides 1 to 1 Live Chat with your customers and website visitors while your online. Features Include: 1 to 1 Live Chat, Admin screen to view all help requests, Easily turn Live Help On or Off, Supports multiple help requests, Converts to an enquiry form when your offline, Customizable colors, Easy to install and operate.

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Article Rating: 1.97 out of 5 1.97 out of 5 1.97 out of 5 1.97 out of 5 1.97 out of 5
Price: $55 AUD
Version: 1.1
Platform: Unix
Date Added: Wednesday, Jan 07, 2004
Last Updated: Wednesday, Mar 10, 2004
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Innovate Customer Support Ticket System
PERL SCRIPTS		 Perl Scripts

This script lets your users send a problem report. The problem is given a unique ticket number and saved to a flat file database. The admin recieves an email informing them that a ticket has been posted. The admin can comment the ticket and change it's status. Customers receive emails when the status of the ticket has changed.

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Article Rating: 1.96 out of 5 1.96 out of 5 1.96 out of 5 1.96 out of 5 1.96 out of 5
Price: $20.00
Version: 1.0
Platform:
Date Added: Thursday, Jul 22, 2004
Last Updated: Sunday, Jul 25, 2004
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Cslivesupport - Live Web Support
PERL SCRIPTS		 Perl Scripts

Cslivesupport - Live Web Support is a multi-platform compatible script that lets your web site visitors contact you immediately, live, using only their web browser. If they have a question while they are looking over your site, all they have to do is click the image that says you are online. They are immediately connected to the csLiveSupport control panel where they can chat with a representative of your organization in real time.

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Article Rating: 1.96 out of 5 1.96 out of 5 1.96 out of 5 1.96 out of 5 1.96 out of 5
Price: 99
Version: ?
Platform: Unix/Linux/Windows
Date Added: Wednesday, Jan 07, 2004
Last Updated: Wednesday, Mar 10, 2004
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Help Desk OnlineTM
PERL SCRIPTS		 Perl Scripts

Help Desk OnlineTM is a fully automated web based help desk. Written in Perl it can be easily installed on your website. As soon as you replace your support email link with Help Desk Online you will be in full control over your customer support operations:

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Article Rating: 1.95 out of 5 1.95 out of 5 1.95 out of 5 1.95 out of 5 1.95 out of 5
Price: $99.95/$199
Version: 2.15
Platform: Unix, Linux, Win NT/2000/XP
Date Added: Friday, Sep 26, 2003
Last Updated: Wednesday, Mar 10, 2004
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MySupport
PERL SCRIPTS		 Perl Scripts

MySupport is a simple support request tracking script. It allows for users to submit problems with their hosting accounts and allows administrators to easily see what needs to be done. This script generates unique ticket numbers for each request and allows administration to assign a support tech to each ticket individually, update requests easily, mail request submitter with the actions taken automatically, mail any user in the system from the admin panel easily. System automatically emails submitter with results of their submission.

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Article Rating: 1.95 out of 5 1.95 out of 5 1.95 out of 5 1.95 out of 5 1.95 out of 5
Price: $89.95
Version: -
Platform: Unix
Date Added: Monday, Sep 01, 2003
Last Updated: Friday, Mar 05, 2004
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Cgiresource.de - Supportsystem
PERL SCRIPTS		 Perl Scripts

Cgiresource.de - Supportsystem is a Unix compatible ticket-ID based support system. Users can add their questions, have full control of their tickets and can access their status anytime. The admin receives the mail and answer the question via Web. The script requires MySQL and some other Modules. You can change the design easily and change the names of the CGI-Files.

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Article Rating: 1.94 out of 5 1.94 out of 5 1.94 out of 5 1.94 out of 5 1.94 out of 5
Price: Free
Version: 1.3
Platform: Unix
Date Added: Wednesday, Jan 07, 2004
Last Updated: Wednesday, Mar 10, 2004
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Ascad Support System
PERL SCRIPTS		 Perl Scripts

Ascad Support System is a multi-platform compatible script that is loaded with both a ticket and livechat system, and brought together in an easy-to-use control panel, you'll finally be able to give your customers the support that they deserve. AdSupport comes with free installation and support.

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Article Rating: 1.84 out of 5 1.84 out of 5 1.84 out of 5 1.84 out of 5 1.84 out of 5
Price: Free
Version: v1.0.1
Platform: Unix/Linux/Windows
Date Added: Wednesday, Jan 07, 2004
Last Updated: Wednesday, Mar 10, 2004
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