Customer Support Software

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Customer Support Software

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SPAds © PopService
PERL SCRIPTS

With Pop Service installed on your site you can provide real time live customer service for your customers, clients, users, etc.

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Price:	$69.95

Version:	1.0

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Date Added:	Thursday, Jul 22, 2004

Last Updated:	Sunday, Jul 25, 2004

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Webumake Instant Helper
PERL SCRIPTS

Webumake Instant Helper is a multi-platform compatible program that lets you makes it easy for visitors to your site to chat with you, instantly, live! Understand how your visitors move around your site as you watch them interactively. You will know who is revisiting, who you have chatted with previously and be ready to offer them appropriate help and advice.

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Price:	$200

Version:	?

Platform:	Unix/Linux/Windows

Date Added:	Wednesday, Jan 07, 2004

Last Updated:	Wednesday, Mar 10, 2004

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Cns Live Help
PERL SCRIPTS

Cns Live Help is a Unix compatible script that provides 1 to 1 Live Chat with your customers and website visitors while your online. Features Include: 1 to 1 Live Chat, Admin screen to view all help requests, Easily turn Live Help On or Off, Supports multiple help requests, Converts to an enquiry form when your offline, Customizable colors, Easy to install and operate.

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Price:	$55 AUD

Version:	1.1

Platform:	Unix

Date Added:	Wednesday, Jan 07, 2004

Last Updated:	Wednesday, Mar 10, 2004

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Cgiresource.de - Supportsystem
PERL SCRIPTS

Cgiresource.de - Supportsystem is a Unix compatible ticket-ID based support system. Users can add their questions, have full control of their tickets and can access their status anytime. The admin receives the mail and answer the question via Web. The script requires MySQL and some other Modules. You can change the design easily and change the names of the CGI-Files.

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Price:	Free

Version:	1.3

Platform:	Unix

Date Added:	Wednesday, Jan 07, 2004

Last Updated:	Wednesday, Mar 10, 2004

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AtomicDesk
PERL SCRIPTS

AtomicDesk supports Web-based and POP3 mailbox requests handling. Intelligent autoresponder system can reduce workload of support staff by sending the best-matching answers from FAQ/knowledge base. Comprehensive overall usage statistics and efficiency reporting module. Search engine uses fuzzy logic alorithms to improve FAQ/knowledgebase search results.

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Price:	$245.00

Version:	1.1

Platform:

Date Added:	Friday, Jul 09, 2004

Last Updated:	Monday, Jul 12, 2004

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OX-Support
PERL SCRIPTS

Online support ticketing system for websites that want to show professionalism and deliver high end technical support for their clients. Includes webbased admin control, a built-in FAQ system, searchable ticket database, and ticket/user management. Specifically designed to make it as easy as possible for users and support technicians alike.

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Price:	$59.99 / $499.00

Version:	4.0

Platform:	Unix

Date Added:	Thursday, Jul 22, 2004

Last Updated:	Sunday, Jul 25, 2004

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TechDesk
PERL SCRIPTS

TechDesk makes life a little easier for technical support teams. It is aneasy way to store all of your customer's data efficiently & for very fastretrieval whenever you need it! It's 100% template driven for an easily-changeableinterface!

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Price:	50.00

Version:

Platform:	Linux

Date Added:	Tuesday, Feb 28, 2006

Last Updated:	Thursday, Apr 06, 2006

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Perl Desk
PERL SCRIPTS

PerlDesk is a fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests, with built in tracking and response logging it is an ideal solution for companies with one or more members of staff or for those who want to organise client support.

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Price:	$49.99

Version:	1.8

Platform:	Unix

Date Added:	Tuesday, Aug 26, 2003

Last Updated:	Saturday, Feb 28, 2004

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Issue Management Tool
PERL SCRIPTS

A powerful program for helpdesks and work-teams to handle and manage projects and customer service. A ticket is assigned for each issue and the user can later lock/modify/add/close the ticket. It features user-logins, personal profiles and interface, different languages and email functions.

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Price:	$105.00

Version:	7.0

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Date Added:	Thursday, Jul 22, 2004

Last Updated:	Sunday, Jul 25, 2004

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A1 Support
PERL SCRIPTS

A1 Support is a Unix compatible full featured customer support system based on MySQL. Assigns tickets to support cases, keeps track of discussion threads. Support database is completely searchable. Also supports image uploading (screen shots), IP and password based security. Assign cases to individual support personnel, assign priorities. Sort queue on case ref number or priority.

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Price:	69.95

Version:	1.0

Platform:	Unix

Date Added:	Wednesday, Jan 07, 2004

Last Updated:	Wednesday, Mar 10, 2004

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