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Customer Support Software
 
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Web Trak
ASP SCRIPTS
ASP Scripts

Web Trak© v3.0 - Help Desk Solution is Here! Web Trak© v3.0 has been release and is now available for purchase. Web Trak v3.0 has more built in reports than previous versions of Web Trak. Our online demo is still available to allow you to see the new features of our program. The purchase of Web Trak v3.0 still includes the six months of support and upgrades by our superior staff.Web Trak v3.0 will help your company organize its service requests for Desktop support, Computer Operations, Network support and Telecommunications support. Web Trak v3.0 remains 100% customizable so you are not limited to these fields of expertise. Click here for an online demo of the software and a list of application features.

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Article Rating: 1.64 out of 5 1.64 out of 5 1.64 out of 5 1.64 out of 5 1.64 out of 5
Price: $299.00
Version: 2.3
Platform: Windows
Date Added: Wednesday, Jan 14, 2004
Last Updated: Friday, Feb 06, 2004
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Call Center Reloaded ASP
ASP SCRIPTS
ASP Scripts

This free call center help desk like application is designed to allow the tracking of support calls in an information technology or non-technology department. The call center supports a wide rang of features, including a knowledgebase, and ticket status. The software uses ether an M.S. Access backend or MySQL backend, and is very easy to install. No coding knowledge is required.

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Article Rating: 1.64 out of 5 1.64 out of 5 1.64 out of 5 1.64 out of 5 1.64 out of 5
Price: Freware, GPL
Version: 2.0
Platform: Windows
Date Added: Tuesday, Aug 24, 2004
Last Updated: Tuesday, Aug 24, 2004
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Virtual Support Office
ASP SCRIPTS
ASP Scripts

Virtual Support Office is a fully automated web based help desk software solution. It will keep your incoming support calls organized and allow your customers to track the progress/solution to their support request by sending e-mail notifications. Also will help you keep track of staff time and task management. Live support rooms for staff to customer direct support. Powerfull Knowledgebase for re-ocurring support requests. No need for locally installed software for your staff or customers.

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Article Rating: 1.64 out of 5 1.64 out of 5 1.64 out of 5 1.64 out of 5 1.64 out of 5
Price: $199.00
Version: 1.2
Platform: Windows
Date Added: Friday, May 28, 2004
Last Updated: Friday, May 28, 2004
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Real Assistant
ASP SCRIPTS
ASP Scripts

Real Assistant is a Windows compatible script that offers one on one chat with your website visitors. Answer their questions live, so that they will be able to better understand your products and services. The software is 100% ASP script and is therefore 100% customizable. This also means that there are no recurring fees. Key Features: Many Concurrent Operators and Chat Sessions, Fully Web Based, One Time Fee.

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Article Rating: 1.63 out of 5 1.63 out of 5 1.63 out of 5 1.63 out of 5 1.63 out of 5
Price: 120
Version: 4.4
Platform: Windows
Date Added: Tuesday, Nov 11, 2003
Last Updated: Thursday, Jan 13, 2005
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Sage Support
ASP SCRIPTS
ASP Scripts

Sage Support is a web based support system for efficiently managing visitor questions. The ticketing system organizes questions by categories. The knowledge base publishes answers to common questions. Features include unlimited tickets, articles, and staff; email and RSS subscriptions; and 100% fully customizable ASP source.

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Article Rating: 1.62 out of 5 1.62 out of 5 1.62 out of 5 1.62 out of 5 1.62 out of 5
Price: $99
Version: 1.0
Platform: Windows
Date Added: Thursday, Aug 10, 2006
Last Updated: Tuesday, Aug 15, 2006
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Zen Help Desk Software
ASP SCRIPTS
ASP Scripts

Free Help Desk Software, end users submit calls and track tickets. Help Desk admin and techs update calls. Includes easy setup wizard. Supports Access or SQL backend.

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Article Rating: 1.61 out of 5 1.61 out of 5 1.61 out of 5 1.61 out of 5 1.61 out of 5
Price: Freeware
Version: 2.0
Platform: Windows
Date Added: Sunday, May 09, 2004
Last Updated: Monday, May 10, 2004
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Help Centric
ASP SCRIPTS
ASP Scripts

Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, E-MAIL NOTIFICATIONS, customer profile matching and a feature-rich knowledge base put Help Centric in a league of its own. Common help desk requests are handled quickly using the preset automatic responses. Help Centric comes with a Help Ticket History and Tracking module. There are separate web applications provided for administrators and tech support staff. Customers (internal and external) can open and track their own tickets. Includes a FREE contact manager! This help desk system even interfaces with our other applications for: SHOPPING CART (WEB STORE), Project Management, TimeSheets, Calendar and Time Management, CRM and Sales Force Automation, Product Management, Service Management, Quote Management, and Order Management. Customizable ASP source code. This software covers UNLIMITED USERS.

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Article Rating: 3.07 out of 5 3.07 out of 5 3.07 out of 5 3.07 out of 5 3.07 out of 5
Price: 65.00
Version: 3.0
Platform: Windows
Date Added: Thursday, Jul 30, 2009
Last Updated: Thursday, Jul 30, 2009
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Enterprise Suite
ASP SCRIPTS
ASP Scripts

Enterprise Suite is a cohesive set of applications that provide information management for all parts of your business. This integrated, business management software suite is web-based and written in ASP Classic (ASP 3.0 source code included). Feature set includes: project management (with Gantt charts, requirements tracking database, and burn-rate analysis), calendars and time management, schedule management, contact management (contact manager), help desk management (CRM), web traffic analysis, and visitor tracking. Calendars and planners are included for every person in your organization ... even your clients may login to check on a project's status. Enterprise Suite also integrates with our other web-based applications for: SHOPPING CART, timesheets, asset management, quote management, inventory management, and order management (invoicing). Enterprise Suite will run your entire business AND is customizable ... yet easy to install. Source code included and covers UNLIMITED USERS.

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Article Rating: 2.91 out of 5 2.91 out of 5 2.91 out of 5 2.91 out of 5 2.91 out of 5
Price: 149.00
Version: 4.0
Platform: Windows
Date Added: Thursday, Jul 30, 2009
Last Updated: Thursday, Jul 30, 2009
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Soft Contacts
ASP SCRIPTS
ASP Scripts

Powerful web-based software for Contact Management and Sales Force Automation. The sales team security model is flexible enough to handle any type of SALES TEAM hierarchy ... which enables the separation of leads (companies and contacts) on a sales team basis. Includes unlimited actions (ACTION HISTORY) for every contact. Soft Contacts also provides REMINDERS which will automatically alarm to alert you of a: tickle date, follow-up, meeting, etc. In addition, it records (and reports on) monthly planned, forecast, and actual sales figures for every sales person. Integrates easily with our other web-based solutions for: SHOPPING CART, project management (project manager), calendar/scheduling management, time sheets (time sheet management), order management, and help desk software (CRM) ... a big advantage over stand-alone software packages. Fully configurable and customizable ASP source code. This software covers UNLIMITED USERS and includes FREE UPGRADES for 1 year.

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Article Rating: 2.83 out of 5 2.83 out of 5 2.83 out of 5 2.83 out of 5 2.83 out of 5
Price: 65.00
Version: 5.0
Platform: Windows
Date Added: Thursday, Jul 30, 2009
Last Updated: Thursday, Jul 30, 2009
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VSO-XP
ASP SCRIPTS
ASP Scripts

VSO-XP is a Windows compatible web based help desk software solution that allows you to forge strong relationships and increase customer satisfaction, while dramatically streamlining support operations.

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Article Rating: 2.46 out of 5 2.46 out of 5 2.46 out of 5 2.46 out of 5 2.46 out of 5
Price: 295
Version: 2.0
Platform: Windows
Date Added: Wednesday, Oct 15, 2003
Last Updated: Friday, Oct 17, 2003
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