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Customer support and knowledgebase system for customer service professionals. All the bells and whistles but still easy to use, and simple to navigate. * Not just a knowledge base but a full customer support and ticket tracking system! Inexpensive, but never cheap. * For visitors/clients there's an organized knowledgebase (unlimited categories, 3 levels), optional side panel, glossary word definitions, searching & sorting capabilities and the ability to ask questions (with suggested solutions shown).* For the customer service professional – customizable HTML email notifications, WYSIWYG editor, customizable fields/field types, automatic issue history tracking, management reporting (by specified dates), custom security levels, an unlimited number of agents, & more.* Some of the bonus features that help support personnel and their managers to share info online - anytime are: 'To Do' Lists, Contacts Book, Agent to Agent emailing, Upload manager (admin and user if desired), Agent Logs, statistics reporting per agent/category/user.Most recent version has multilevel categories, multiple language interface, support MS Access, MySQL and MS SQL (SQL Server). * 1000s of clients in over 140 countries. Only $145, includes support, install and upgrade. Rate Script | Read Reviews | Write Review | Email Script | | Article Rating: |   |  | | Price: | $145.00 | | | Version: | 6.3 | | | Platform: | Windows | | | Date Added: | Wednesday, Jan 14, 2004 | | | Last Updated: | Monday, Jan 22, 2007 | | | Visit Website | | |
Enterprise Suite is a cohesive set of applications that provide information management for all parts of your business. This integrated, business management software suite is web-based and written in ASP Classic (ASP 3.0 source code included). Feature set includes: project management (with Gantt charts, requirements tracking database, and burn-rate analysis), calendars and time management, schedule management, contact management (contact manager), help desk management (CRM), web traffic analysis, and visitor tracking. Calendars and planners are included for every person in your organization ... even your clients may login to check on a project's status. Enterprise Suite also integrates with our other web-based applications for: SHOPPING CART, timesheets, asset management, quote management, inventory management, and order management (invoicing). Enterprise Suite will run your entire business AND is customizable ... yet easy to install. Source code included and covers UNLIMITED USERS. Rate Script | Read Reviews | Write Review | Email Script | | Article Rating: | | | | Price: | 149.00 | | | Version: | 4.0 | | | Platform: | Windows | | | Date Added: | Thursday, Jul 30, 2009 | | | Last Updated: | Thursday, Mar 10, 2011 | | | Visit Website | | |
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