Cute live support is a real-time online chat support based on AJAX technology. This cost effective tool can help you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors contact your support team for live assistance through a web browser. Cute live support works as a tool that enables you see who is visiting your website, respond to requests for assistance from website visitors and proactively offer them help. This functionality gives you the ability to offer an unparalleled real-time sales and customer service experience.It converts browsers into customers and delivers maximum ROI from every click-through to your eBusiness site.
Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time.Use it from anywhere ... Use it on your public website or inside your office local intranet ... Most advanced and reliable technical platform: ASP.NET 2.0 and SQL Server ... Automatic email notifications ... Different user roles and security permissions (technicians can be assigned to different areas, no customer sees someone else's data, etc) ... Knowledge Base ... Reasonable pricing for a site license (unlimited users and technicians)
Whether you currently track support requests on paper or spreadsheet, or have help desk software that is no longer adequate for your current needs, we invite you to take a look at our Novo Help Desk Software which enables you to provide a cost effective Intranet or Internet help desk support environment.The Novo Customer Support Suite combines our Help Desk Software with our very powerful, full featured Novo Knowledge Base Software enabling you to provide customer self help, different levels of internal support documentation and more.
